Welcome to CLOUDr Technologies’ Terms of Service — the agreement that governs your access to and use of our services, website, and products. These terms apply to every customer using our cloud hosting, Microsoft 365, Google Workspace, and other cloud solutions, ensuring a fair, transparent, and secure experience for all users.
By outlining eligibility requirements, account responsibilities, billing terms, and service availability commitments, this agreement protects both your interests and ours. It covers everything from prohibited activities and intellectual property rights to refunds, cancellations, and termination procedures — giving you complete clarity before you start using any CLOUDr Technologies service.
These Terms work alongside our Acceptable Use Policy and Privacy Policy to form the complete legal framework for our services. Businesses handling sensitive data should also review the Information Technology Act, 2000, which governs digital services and data protection standards in India and forms the legal backdrop for agreements like this one.
We recommend reading these Terms fully before using our services, as continued use of any CLOUDr Technologies product constitutes your acceptance of this agreement. If you have any questions about specific clauses, our support team is available to help clarify them before you proceed.
Terms and Conditions
CLOUDr Technologies
Last Updated: [Insert Date]
These Terms and Conditions (“Terms”) govern your access to and use of the website, products, and services (collectively, “Services”) provided by CLOUDr Technologies (“Company,” “we,” “us,” or “our”), including but not limited to VPS Hosting, Shared Hosting, Dedicated Servers, GPU Servers, Microsoft 365, Google Workspace, Zoho Mail, SSL Certificates, Domain Registration, and related IT solutions. By accessing or using our Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please discontinue use of our Services immediately.
1. Eligibility and Account Registration
1.1 You must be at least 18 years of age or the age of majority in your jurisdiction to purchase or use our Services.
1.2 You agree to provide accurate, current, and complete information during registration and to keep this information updated at all times.
1.3 You are solely responsible for maintaining the confidentiality of your account credentials, including usernames and passwords. Any activity conducted through your account will be deemed authorized by you.
1.4 The Company reserves the right to refuse service, suspend, or terminate any account at its discretion if false, misleading, or incomplete information is provided.
2. Services Provided
2.1 CLOUDr Technologies offers cloud infrastructure and IT services including but not limited to hosting (VPS, shared, dedicated, and GPU servers), email and productivity solutions (Microsoft 365, Google Workspace, Zoho Mail), domain registration, SSL certificates, backup solutions (Acronis, Wasabi), and related managed services.
2.2 Service features, specifications, and pricing are as described on our website at the time of purchase and are subject to change with reasonable prior notice.
2.3 We reserve the right to modify, upgrade, or discontinue any Service, in whole or in part, provided that reasonable notice is given to affected customers wherever feasible.
3. Payments, Billing, and Renewals
3.1 All fees for Services must be paid in advance, unless otherwise agreed in writing. Prices are listed in Indian Rupees (INR) and are exclusive of applicable taxes (including GST) unless stated otherwise.
3.2 Services are billed on a recurring basis (monthly, quarterly, or annually, as selected at the time of purchase) and will automatically renew unless cancelled by the Customer prior to the renewal date.
3.3 Failure to make timely payment may result in suspension or termination of Services without further notice. Reactivation of suspended accounts may incur additional charges.
3.4 The Company reserves the right to revise pricing for any Service. Existing customers will be notified of price changes at least 30 days in advance of their next billing cycle.
4. Refunds and Cancellations
4.1 Refund eligibility, where applicable, will be governed by the specific refund policy applicable to the Service purchased, as published on our website.
4.2 Setup fees, domain registration charges, and third-party licensing costs (including Microsoft 365 and Google Workspace subscriptions) are generally non-refundable once processed, as these involve upstream vendor commitments.
4.3 Customers may cancel a Service at any time by submitting a written request through our support channels. Cancellation will take effect at the end of the current billing cycle unless otherwise specified.
5. Acceptable Use
5.1 Customers agree to use our Services in compliance with our Acceptable Use Policy, applicable laws, and generally accepted internet practices.
5.2 Prohibited activities include, but are not limited to: distribution of malware, unauthorized access to third-party systems, spamming, hosting of illegal or infringing content, and any activity that disrupts network integrity or violates the rights of others.
5.3 The Company reserves the right to suspend or terminate Services immediately, without prior notice, in cases of serious or repeated violations of this section.
6. Data, Backups, and Security
6.1 While the Company implements industry-standard security measures, encryption, and backup protocols, Customers are ultimately responsible for maintaining independent backups of critical data.
6.2 The Company shall not be liable for data loss resulting from Customer error, third-party actions, force majeure events, or failure to maintain adequate backups.
6.3 Customers using backup and disaster recovery services (such as Acronis or Wasabi solutions) are encouraged to follow the recommended 3-2-1 backup strategy for maximum data protection.
7. Intellectual Property
7.1 All content, trademarks, logos, and materials on the CLOUDr Technologies website and platforms are the exclusive property of the Company or its licensors and may not be reproduced, distributed, or used without prior written consent.
7.2 Customers retain full ownership of the data, content, and applications they host or manage using our Services, subject to compliance with these Terms and our Acceptable Use Policy.
8. Service Availability and Limitation of Liability
8.1 The Company strives to maintain high service uptime (as specified in applicable Service Level Agreements) but does not guarantee uninterrupted or error-free service at all times.
8.2 To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services, including but not limited to loss of profits, data, or business opportunities.
8.3 The Company’s total liability for any claim arising under these Terms shall not exceed the amount paid by the Customer for the specific Service in question during the preceding three (3) months.
9. Third-Party Services
9.1 Certain Services (including Microsoft 365, Google Workspace, and Zoho Mail) are provided in partnership with or as a reseller of third-party vendors. Use of these Services is also subject to the respective third-party’s terms of service and privacy policies.
9.2 The Company is not responsible for outages, changes, or discontinuation of features by third-party vendors, though we will make reasonable efforts to notify affected Customers.
10. Termination
10.1 The Company reserves the right to suspend or terminate any account, with or without notice, for violation of these Terms, non-payment, fraudulent activity, or any activity deemed harmful to the Company, its network, or other customers.
10.2 Upon termination, Customer data may be deleted after a reasonable grace period, as specified in the relevant Service’s data retention policy. Customers are strongly advised to export their data prior to cancellation.
11. Governing Law and Dispute Resolution
11.1 These Terms shall be governed by and construed in accordance with the laws of India, including applicable provisions of the Information Technology Act, 2000.
11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.
11.3 Domain-related disputes shall additionally be governed by ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP), where applicable.
12. Amendments to Terms
12.1 The Company reserves the right to amend or update these Terms at any time. Material changes will be communicated via email or a notice on our website at least 15 days prior to taking effect.
12.2 Continued use of our Services after such changes take effect constitutes acceptance of the revised Terms.
13. Contact Information
For questions regarding these Terms and Conditions, please contact our support team through the details listed on our official website.
Disclaimer: This document is a general template drafted for informational purposes and does not constitute legal advice. We strongly recommend having these Terms reviewed and customized by a qualified legal professional to ensure full compliance with applicable laws and to accurately reflect your company’s specific business practices before publishing.